Terms & Conditions

By using Pack Mate you agree to these terms. Pack Mate is a marketplace that connects people who want to send packages with travellers who can carry them.

Your responsibilities

You are responsible for the accuracy of the information you provide and for complying with all applicable laws. You must never send or carry prohibited or illegal items.

Prohibited items

Drugs, weapons, cash, hazardous materials, counterfeit goods, and any illegal items are strictly forbidden. Violations may result in removal from the platform.

No guarantees

Pack Mate facilitates connections but does not guarantee the conduct of users or the outcome of any exchange. Use your own judgement and follow our safety guidance.

Account termination

You may delete your account at any time. We may suspend accounts that violate these terms.